VeganBeef Google Play

Player support

Something wrong in one of our games? We can help.

Contact us

Email veganbeef6@gmail.com. To help us fix things quickly, tell us:

  • which game you are playing
  • your phone model and Android version
  • what happened, and the level or screen you were on

Common questions

Where is my progress saved?

On your phone. Our games don't use accounts, so uninstalling a game or clearing its data removes your progress. Android's own backup may restore it if backup is turned on for your device.

I bought something and didn't get it.

Purchases go through Google Play. Close and reopen the game first. If it still hasn't arrived, email us with the game's name and your Google Play order number, which starts with GPA. Please don't send card details.

How do I get a refund?

Refunds are handled by Google Play. Follow Google's refund steps.

Can I remove ads?

Many of our games sell Remove Ads or No Ads in the game's shop. Optional reward videos stay available if you want them.

How do I change my ad choices?

You can reset or delete your advertising ID in your Android settings. In the European Economic Area, the UK and Switzerland, games that show Google's consent form let you change your choice in the game's Settings.

How do I delete my data?

Uninstall the game to delete what it saved on your phone. We don't keep accounts or a player database. The privacy policy explains what our ad and analytics partners collect. For anything else, email us.

Business and press

For partnerships, press or advertising questions, use the same address: veganbeef6@gmail.com.