The short version
- Our games are free to play. Some sell optional items and show ads.
- Purchases go through Google Play, and Google Play's refund rules apply.
- Coins, gems and other in-game items have no money value outside the game.
- Your progress is saved on your phone. If it is deleted, we can't bring it back.
- The consumer laws of the country you live in always protect you, whatever these terms say.
Who we are
These terms are an agreement between you and Ali Shehroz, trading as VeganBeef ("VeganBeef", "we", "us"), a mobile game developer in Pakistan. They apply to every game on our Google Play developer page and to this website. Our full contact details are shown under "App support" on each game's Google Play page.
By downloading or playing one of our games, you agree to these terms and to our privacy policy. If you don't agree, please don't use our games.
Playing our games
We give you a personal, non-exclusive, non-transferable licence to download and play our games on devices you own or control, for your own non-commercial use. You may not:
- copy, sell, rent or redistribute our games or anything in them;
- reverse engineer, decompile or modify a game, except where the law allows it;
- use cheats, hacks, bots or modified versions to get items or progress you haven't earned or paid for;
- interfere with the ads, the purchases or the way a game works.
The games and their art, music, characters and names belong to VeganBeef or to the people we license them from. Google Play is a trademark of Google LLC.
Purchases
- In-app purchases are optional. Google Play sells and processes them under the Google Play Terms of Service, and you see the price before you pay.
- Most items, such as coins, boosters and extra moves, are used up when you use them. Some, such as Remove Ads, last for as long as you have the game.
- Where a game sells an item with random contents, the game shows the odds before you buy it.
- If you are under 18, ask a parent or guardian before you buy anything.
- If something you bought didn't arrive or doesn't work, email us with the game's name and your Google Play order number, which starts with GPA. We'll deliver it again or fix the problem.
Subscriptions
Where a game offers a subscription, it renews automatically at the price shown until you cancel it. If it starts with a free trial, you are charged when the trial ends unless you cancel before then. You can cancel at any time in the Google Play app under Payments & subscriptions. Cancelling stops future charges, and the subscription keeps working until the end of the period you have paid for.
Refunds
Refunds are handled by Google Play under its refund policy. This does not affect any refund or other remedy you are entitled to under the law of the country you live in.
Coins, gems and other in-game items
Coins, gems, boosters and other items you earn or buy are part of the game. They have no value outside it: they can't be exchanged for money, sold, or moved to another game or player. What you get is a licence to use them in the game. As we update a game we may change what items do or cost, but we won't take away something you paid for unless there is a good reason, such as a refund or fraud.
Ads
Our games show ads from the advertising partners named in our privacy policy. Some ads are optional: if you choose to watch a reward video, you get the reward when the video finishes. If no video is available at that moment, the reward can't be given. Advertisers are responsible for their own ads. If you see an ad that seems inappropriate, tell us and we'll look into it.
Your progress
Our games don't use accounts. Your progress is saved on your device, so deleting a game, clearing its data or changing phones can lose it, and we can't restore it because we don't keep a copy. Where a game supports it, purchases that last, such as Remove Ads, are restored automatically when you reinstall the game with the same Google account. If yours isn't, email us.
Changes to our games
We keep improving our games, so levels, features, items and prices can change in updates. We may also stop offering a game. If we do, we will try to give notice on this website first.
Children
Our games are not directed at children under 13. Our privacy policy explains how we handle children's information.
Our responsibility
We make our games with care, but we provide them "as is" and can't promise that they will always be available or free of bugs. As far as the law allows, we are not responsible for losses that were not reasonably foreseeable, and our total liability to you for any claim is limited to what you paid us for the game or item concerned in the 12 months before the claim. Nothing in these terms limits liability that the law does not allow us to limit, or any rights you have as a consumer under the law of the country you live in.
Law and disputes
These terms are governed by the laws of Pakistan. If you are a consumer living in the European Union, the UK or another country with mandatory consumer protection laws, you also keep the protection of those laws and can bring a claim in the courts where you live. If something goes wrong, please email us first: most problems can be fixed quickly.
Changes to these terms
We may update these terms. We will post the new version on this page and change the date at the top. If you keep playing after a change, the updated terms apply.
Contact us
Ali Shehroz, trading as VeganBeef
Email: veganbeef6@gmail.com
Postal address and phone: shown under "App support" on each of our Google Play pages.